The following article was written by Gerson Borrero for City & State
New York City is significantly underreporting response times to fires and other emergencies, “in some cases by up to 92 percent,” according to a “bombshell” report from the Uniformed Firefighters Association of Greater New York.
“The Department has to go back to the old way of immediately transferring the calls to the Fire Department dispatchers,” Steve Cassidy, the president of the city firefighters union, told Editor-at-Large Gerson Borrero. “I think that’ll save 20 to 30 seconds.”
Read the full article here.